When logging in to the mobile application, users must enter their username and password and create a PIN code.

To set up a PIN code:

  1. Open the Thread application

  2. Enter the username and password and select Login

  3. Users are prompted to enter a 6-digit PIN code

    • The PIN code is used when opening the application in the future and after navigating away from the application.

  4. A message stating, “Your PIN Setup is Complete! From now on, you can use this code to access Thread” will prompt to confirm the PIN code has been set up

To reset PIN codes:

  1. Click Forgot PIN

  2. Enter the username and password in the login screen

  3. Enter a new PIN code, as directed on the screen

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